I'm experiencing slow internet
Although we pride ourselves on offering an ultra-reliable service, by the very nature of broadband, your internet speeds will vary from time to time. If you notice a dramatic change in speed, you can find a few helpful tips on to improve your speed here [LINK NEEDED TO NEW WEBSITE].
If you don’t see any improvement please get in touch with our support team, they will be able to assist you further. You can call us on 0333 305 7560 (Option 2).
You can contact our UK-based Customer Support Team 7 days a week;
Monday to Friday: 8.00am to 8.00pm. Saturday & Sunday: 9.00am to 5.00pm.
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